Terms and Conditions | Frequent Ask Questions

📌 Registration Guidelines · Please Read Before Signing Up

1. Nature of Program & Activity Description

• This is a 3-day-2-night immersive Parent-Child Forest Challenge Camp.

• Activities include: Parent-child missions, team collaboration, outdoor exploration, and parenting workshops.

• The package includes: Full accommodation, meals, programs, facilitators, insurance, challenge kits, T-shirts, and more.

• Parents must be physically fit and mentally prepared to participate actively.

• The program involves emotional tasks and communication challenges. Please assess if this is suitable for your family.

• Program language: Mandarin.

2. Eligibility & Age Requirement

• This camp is suitable for children aged 5–10 years old accompanied by parents.

• Children under 5: Participation depends on developmental readiness. Please contact us for evaluation.

• Children above 11: Not allowed to join challenge tasks. May stay as a companion with additional fees. If they wish to join, contact us for special arrangement.

• Unaccompanied children are not allowed. Each child must be accompanied by at least one parent.

• Parents are responsible for their child’s behavior and safety.

3. Group Size & Family Composition

Standard package includes:​

• 2 Adults + 1 Child (2A1C), or

• 1 Adult + 1 Child (1A1C)

Extra adults or children are allowed with additional fees. Each family unit may include up to 5 members maximum.

4. Cancellation & Force Majeure Clause

• Participants who cannot attend due to personal reasons may refer to our refund or participant transfer policy.

• In the event of unforeseen circumstances (e.g. natural disasters, pandemics, government restrictions), we reserve the right to reschedule or convert your package to other programs of equal value.

• Cash refunds will not be provided.

5. Registration Process

1. Fill out the registration form and make payment

2. Await organizer’s approval

3. Once approved, you will receive a [Registration Confirmation] via WhatsApp

4. A detailed [Camp Entry Guide] will be sent 2 weeks before the event

6. Refund & Participant Transfer Policy

• Before 15 January 2026: 30% of registration fees can be refunded

• From 16 January 2026 onward: No refunds allowed

• No full refund under any circumstances; only partial refund or transfer is allowed

• Participant replacement (e.g. family/friends attending instead) must be informed and approved by 16 March 2026 (5 days before camp)

7. Photo & Video Consent

• All media taken during camp may be used for: Brand marketing, educational outreach, and recap content (excluding private/sensitive information)

8. Special Needs Declaration

• If your child has any of the following: Developmental delays, autism traits, attention issues, emotional regulation challenges — please inform us prior to registration for evaluation.

• We will assess suitability or advise a more appropriate program.

📦 Camp FAQs & Package Details

🚗 Activities & Services

Does the package include transport?

● No. Parents are responsible for arranging their own transportation to the campsite.

What does the camp include?

● Parenting workshops, kids’ challenge activities, parent-child tasks, and free play sessions.

Will photos/videos be taken?

● Yes. A media team will record the overall event, but individual families are not guaranteed to be featured.

🍽️ Meal & Pricing Info

How many meals are provided? What kind of food?

● 6 meals – 2 breakfasts, 2 lunches, 2 dinners. Menus are child- and adult-friendly, arranged on-site. Vegetarian meals available with advance notice.

⏰ Schedule & Timings

Check-In: Day 1, 10:00 am

Check-Out: Day 3, 1:00 pm

🏕️ Camp Facilities

What facilities are available?

● Water play area, archery range, karaoke setup, fishing pond (fishing is chargeable)

What if it rains?

● The campsite has shade shelters. Activities will proceed under shelter depending on weather conditions.

🛠️ Facilities & Convenience

Are there power outlets? Can we charge phones?

● Limited outlets in shared areas only. Please bring your own power bank.

Is there Wi-Fi?

● No Wi-Fi. However, all major mobile networks are available at the campsite.

Laundry facilities?

● No. Please prepare extra clothes in advance.

Is drinking water provided?

● No water dispenser. A kettle will be provided to boil water on-site.

Insect protection?

● No insect repellent sprayed. Please bring your own mosquito patches/spray.

📍 Nearby Facilities & Safety

Is the campsite licensed? Is it safe?

A: Malaysia does not require a license for such campsites. This campsite has been in operation for over 10 years, built on solid leveled ground.
Located in Bukit Tinggi, it is not in a flood-prone or landslide area.

👉 Learn more: https://www.campluying.com

What if my child falls sick or gets injured?

● Our team is trained in basic first aid. In case of emergencies, we will assist in sending participants to nearby 24-hour clinics (Gombak, Bentong, Genting Highlands).

Is insurance included?

● Yes. All participants are covered by basic personal accident insurance (within camp activity scope).

Is there night patrol or security?

● 24-hour security is provided. Only registered participants are allowed in. No visitors or day-trippers.

Is there an emergency contact or crisis plan?

● You can reach the organizing team or onsite staff any time during the camp.

🎒 Personal Belongings

Can we bring our own food?

● Yes, but pork is strictly prohibited.

Can I bring a hairdryer?

● Not recommended. No power outlets in tents.

Do we need to bring our own tent?

● No. Tents will be pre-set by the organizer.

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Company:
PaMaMe Sdn Bhd
2-1 & 2-2, Jalan Tasik Utama 7,
Medan Niaga Tasik Damai,
Sungai Besi, 57000 Kuala Lumpur.
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